Cancellation Policy

Cancellation Policy: Private 1on1 sessions - contact Lauren (770-6530308) at least 24 hrs prior - Clients who fail to show for appointments repeatedly may be asked to pre-pay for future services, if not pre-billed online - consult policies if you have questions about cancellations or rescheduling. Workshops & Events If you have already registered for a workshop, and you are no longer able to attend the training, our cancellation policy is as follows for Lauren G. Koch: Keeper of the Old Ways events only - other host locations may vary.  Roll over class or Full refund - minus processing fee up to 3 days out of your scheduled workshop.  Roll over class or 50% refund if notified within 24 hrs of workshop.  No refund if no show (except your first time - I'll email you with an option to roll into another future workshop) An exception will be made for an unexpected illness, i.e. COVID-19 related issues, and a refund of 50% or a credit to attend an up-coming workshop can be issued If you would like to cancel your ticket, please email keeperoftheoldways@gmail.com with the subject line “Cancellation.” Transferring Your Ticket In lieu of a refund, you can also transfer your spot to someone else. To do this, please email keeperoftheoldways@gmail.com with the subject line “Ticket Transfer: [Name of Workshop].” Please write to us using the same email address that was provided at registration, and include the full name & email address of the person who you would like to transfer your ticket to. We’ll take it from there!

Contact Details

• 202 E Main St, Thurmont, MD 21788, USA

  +17706530308

  igniting.creative.flames@gmail.com